General regulations

For the attention of heads of centre, senior leaders within schools and colleges and examinations officers. First published in 2025 by Joint Council for Qualifications

During the summer holidays, awarding bodies may need to contact centres to resolve urgent results-related issues. Providing senior designated contact details helps ensure these queries can be handled quickly and reduces the risk of delays to students’ results. Centres are asked to nominate at least one senior contact who can be reached outside of term time.

Guidance Revised August 2025

This page explains how the National Centre Number (NCN) Register is used and what centres need to do to keep their details up to date.

Cyber security is essential to protect exam systems, personal data, and awarding organisation services. This guidance supports centres in understanding their responsibilities and setting out clear, proportionate measures to reduce cyber security risks. It explains who this applies to and what centres need to have in place, with a sample policy provided to help you meet these expectations.