For the attention of heads of centre, senior leaders within schools and colleges, examination officers, and teaching staff.

Contents

Definitions

Introduction

1 Appeals against the outcomes of post-results services

(clerical re-checks, reviews of marking and reviews of moderation)

2 Appeals against decisions made in cases of malpractice

3 Appeals relating to access arrangements, reasonable adjustments and special consideration

4 The procedure for appeal hearings

5 Further avenues of appeal

6 Timescales

7 Review of other administrative decisions

8 Application for an appeal or a review of an administrative decision (Form JCQ/App1)

Appendix A Awarding body contact details