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Appeals FAQs

These FAQs are designed to support the JCQ guide to awarding organisation(s) appeals processes. Exam officers, the head of centre, teaching staff and other senior leaders within a centre should familiarise themselves with this guidance.

Cyber Security: A sample policy template for centres 

Cyber security is essential to protect exam systems, personal data, and awarding organisation services. This guidance supports centres in understanding their responsibilities and setting out clear, proportionate measures to reduce cyber security risks. It explains who this applies to and what centres need to have in place, with a sample policy provided to help you meet these expectations.